Report a Bug

Found a bug in Toontown Online? Please describe the behavior you encountered in as much detail as you can and submit it to us using the form below.

Step 1. In the description area below, please describe in detail the nature of the problem and the steps needed to reproduce it. Be sure to include your registered email address, and your Account ID.

Step 2. Attach all of your latest ToontownOnline_TEST Game Logs with today's date.
   • These logs look like this: toontown-yymmdd_HHMMSS.log
   • If you cannot locate your game logs, please read these instructions while searching in the "ToontownOnline_TEST" folder.

Step 3. Attach all of your latest ToontownOnline_TEST Launcher Logs with today's date.
   • These logs look like this: launcher-yymmdd_HHMMSS.log
   • If you cannot locate your game logs, please read these instructions while searching in the "ToontownOnline_TEST" folder.

Step 4. If the problem is with the graphical display of Toontown, meaning something in the game doesn't look as it should, please send us a screenshot. Press F9 (or Comand+Shift+3 on a Mac) to capture your screenshot and it will be saved as a .jpg file (or .png on a Mac) in the Toontown folder in your Toontown directory (or on your Mac desktop).